1. Place your mouse over Orders in main menu, a list of different order statuses will be displayed.

2. Click on a relevant order status to check orders of that status.

For more info, click here.

Place your mouse over Orders in main menu and click Search Orders. For more info, click here.

1. Place your mouse over Import/Export in main menu and click Data Import and Export.

2. Select Invoice Export File

3. Click Create button at bottom of page ONCE and ONCE ONLY. A new page appears with a link to download the file.

4. Click Download it now link to download file

For more info, click here.

1. Place your mouse over Site Settings in main menu and click General Settings.

2. In Order Settings table, fill in the email address for "Order Alert Email"

3. Click Update button at bottom right of page

1. Place mouse over Products in main menu and click Inventory Manager.

2. Click Add new product link at top of page. A popup window appears.

3. Fill out the product details

Note: Items in Bold are required

4. Click Add New button

For more info, click here.

1. Place mouse over Products in main menu and click Image Manager

2. Click on the folder name you want the image to appear under

Note: The top folder called Products is selected by default when Image Manager page is loaded

3. In Files, enter path to an image, or click browse to locate it

4. Click Upload File button

For more info, click here.

You may have a product in different sizes, colors etc. Since they are all essentially the same product, you can create a product option called size and define relevant sizes: e.g. S, M, L, XL in the case of a shirt, so that a buyer can select what size of shirt s/he wants to buy.

For info on creating product options, click here.

For info on defining product options for a product, click here.

1. Place mouse over Products in main menu and click Category Editor.

Note: Only two levels of categories are supported. i.e. Only the top categories can have subcategories.

2. Click Add new category link at top left of table. A popup window appears to add new category.

3. Fill in category details and click Add New button

For more info, click here.

1. Place mouse over Products in main menu and click New Customer Reviews.

2. Click on a title of a review. A popup window appears

3. To post the review in the store, click Publish button at bottom left

For more info, click here.

1. Place your mouse over Import/Export in main menu and click Data Import and Export.

2. Select Product Export File and the types of products you want

3. Click Create button at bottom of page ONCE and ONCE ONLY. A new page appears with a link to download the file.

4. Click Download it now link to download file

For more info, click here.

1. Place mouse over Import/Export in main menu and click Data Import and Export

2. Click the Import link at top of page.

3. Select Product Import

4. Enter path to CSV file with the product details in text box, or click Browse to locate it

5. Click Import button. The data in the files will be uploaded into the relevant sections in GoECart

For more info, including how to create the CSV product upload file, click here.

You have the option of checking the Inventory Report:

• Place your mouse over Reports and click on Inventory Report

For more info, click here.

OR you can check the Inventory Manager:

• Place your mouse over Products and click on Inventory Manager

For more info, click here.

1. Place your mouse over Products and click on Inventory Manager

2. Under Stock Qty field in table, enter new stock quantities in textboxes of corresponding items

3. Click Save Stock Changes button at bottom right of table to save changes

Note: clicking on another link prior to clicking Save Stock Changes loses any changes made to stock qty

For more info, click here.

Place your mouse over Reports in main menu and click Searched Terms Report

For more info, click here.

1. Place mouse over Site Settings in main menu and click General Settings. Three forms, General Settings, Order Settings and Display Settings are displayed

2. Under Display Settings, select Yes for "Hide Products If Not In Stock"

3. Click Update button at bottom right of page to save changes

1. Place your mouse over Import/Export in main menu and click Data Import and Export.

2. Select Customer Export File

3. Click Create button at bottom of page ONCE and ONCE ONLY. A new page appears with a link to download the file.

4. Click Download it now link to download file

For more info, click here.

1. Place mouse over Import/Export in main menu and click Data Import and Export

2. Click the Import link at top of page.

3. Select Customer Import

4. Enter path to CSV file with the product details in text box, or click Browse to locate it

5. Click Import button.

For more info, including how to create the CSV customer upload file, click here.

Click here to find out how to setup tax rates within the US, or here to find out how to set custom tax rates.
 

To enable live credit card processing, you need to setup a merchant account to process credit card orders and a payment gateway to for real-time charging of credit cards. Once these accounts have been activated, the account information needs to be entered in Pay Methods section of GoECart:

1. Place your mouse over Payments and Shipping and click Pay Methods.

For more info, click here.

For information on obtaining a Merchant Account and Payment Gateway, please contact GoECart Support.

The types of shipping methods you can support in the store are:

• Custom Shipping

• or Real Time Shipping

Note: Only one of the above can be selected at a time. 

1. Place your mouse over Products and click Discount Editor

Discounts can be applied using the following methods:

• Discount Code Editor - add/edit discount coupons. These can be redeemed for relevant products by customers on checkout

• Discount Cookie Editor - add/edit discounts that will modify the price of all products in the store. The discounted price is displayed alongside the original price which is crossed out. e.g. $149.99 / $139.99

Note: Discount cookies can only be set for all products.

For more info, click here.

To offer different pricing to a customer from the normal sale prices set for items, type in a percentage in "Customer Price Category (Percentage)" in Managed Customer or Add Customer section under Customers main menu, and select if rate will be applied as a discount (reduce sale price of items for customer by that percentage) or surcharge (increase sale price of items for customer by that percentage) to the normal sale price of items. Else, leave percentage at zero.

Note: The specified customer price will be displayed when only when customer logs in

1. Place mouse over Site Settings in main menu and click General Settings. Three forms, General Settings, Order Settings and Display Settings are displayed

2. Under Display Settings, select Yes for "Display Real-Time Shipping Calculator in Shopping Cart"

3. Click Update button at bottom right of page to save changes

Note: this is displayed only if Custom Tax Manager is turned off in Order Settings.

1. Place mouse over Site Settings in main menu and click General Settings. Three forms, General Settings, Order Settings and Display Settings are displayed

2. Under Order Settings, click Edit link of "Acceptable Credit Card Types" to select credit card types, set if they are visible and their display order in the store

3. Click Update link of each credit card to save changes

1. Place your mouse over Site Settings and click on SSL Security Option

2. To turn SSL on/off for the Checkout Process and Admin Access, select their on/off radio buttons

3. Click Update button

For more info, click here.

GoECart supports true integration with QuickBooks financial software enabling you to monitor all transactions taking place in GoECart from QuickBooks.

Please contact GoECart Support for more information.

GoECart supports both!

Please contact GoECart Support for more information.

1. Place mouse over Products in main menu and click Image Manager

2. Click on the folder name you want the image to appear under

Note: The top folder called Products is selected by default when Image Manager page is loaded

3. In Files, enter path to an image, or click browse to locate it

4. Click Upload File button

For more info, click here.

1. Place mouse over Content Manager in main menu and click Logo and Custom Header Editor

2. Create header in textarea labelled "Top of Page Editor"

Note: Banner can contain images and HTML content. 

Tip: You may use your favorite HTML editor to create the banner and then copy and paste it in the textarea.

3. Under Display Option, select Custom to display only the Top of the Page Editor.

4. Click Update button at bottom right of editor to save changes.

For more info, click here.

1. Place mouse over Content Manager in main menu and click Home Page Editor

2. Create/edit content of a text area that will be displayed in the home page

3. Select the Visible checkbox and choose a sort order if more than one textarea is present

4. Click the Update link of the text area to save changes

For more info, click here.

1. Place mouse over Content Manager in main menu and click Socket Manager. The section to edit the right panel of the store will be displayed by default.

2. To add/edit a socket, click the Edit button of a socket. A rich text editor is displayed.

3. Select the Visible checkbox at top left of editor to make this socket appear in store.

4. Enter the display order of the socket in the store by typing in a number for Sort Order textbox located at top right of editor. An entry of 0 (zero) indicates the socket will be displayed on top.

5. Use the rich text editor to enter the content for the socket. It can be as full featured as you like, with the capability to have pictures, forms and links

6. Click Update button at bottom right of page to save changes

For more info, click here.

1. Place mouse over Content Manager in main menu and click Custom Pages Editor

2. Fill out the following details in the Add New Custom Page form.

3. Click Insert button located at bottom right of form to create page.

Note: Use the Link Editor to add links to these pages in left panel of store.

For more info, click here.

1. Place mouse over Content Manager in main menu and click Link Editor.

2. Fill in the link details in Add New Link form

3. Click Insert

For more info, click here.

1. Place your mouse over Content Manager and click Company Info & Copyright Editor

2. Enter required content into a relevant textbox and click its Update  link

For more info, click here.

1. Place mouse over Site Settings in main menu and click Navigation Layout

2. In the first table displayed, set the visibility of the forms and their display order

3. Click the Update button at the bottom right of table

For more info, click here.

1. Place mouse over Site Settings in main menu and click General Settings. Three forms, General Settings, Order Settings and Display Settings are displayed

2. Under Display Settings, select Yes/No for "Display Top Menus (About Us,&)"

3. Click Update button at bottom right of page to save changes

1. Place mouse over Site Settings in main menu and click General Settings. Three forms, General Settings, Order Settings and Display Settings are displayed

2. Under Display Settings, select Yes for "Hide Products If Not In Stock "

3. Click Update button at bottom right of page to save changes

1. Place mouse over Site Settings in main menu and click General Settings. Three forms, General Settings, Order Settings and Display Settings are displayed

2. Under General Settings, select the sorting mechanism under "Result Sorting: Primary Sort Key," and "Result Sorting: Secondary Sort Key"

3. Click Update button at bottom right of page to save changes

The GoECart software is totally customizable, even to the extent of seamlessly incorporating specialized functionality that you may need for your site. Any such features are built in-house so you are guaranteed interoperability and ease of use.

1. Place mouse over Site Settings in main menu and click Colors and Fonts. Two forms, Site Wide Colors and Site Wide Fonts are displayed

2. Make necessary changes, and click the Update button of the relevant form to save changes

For more info, click here.

1. Place mouse over Content Manager in main menu and click Logo and Custom Header Editor

2. Create header in textarea labelled "Top of Page Editor"

Note: Banner can contain images and HTML content. 

Tip: You may use your favorite HTML editor to create the banner and then copy and paste it in the textarea.

3. Under Display Option, select Custom to display only the Top of the Page Editor.

4. Click Update button at bottom right of editor to save changes.

For more info, click here.

1. Place mouse over Site Settings in main menu and click General Settings. Three forms, General Settings, Order Settings and Display Settings are displayed

2. Under Display Settings, enter the number of columns under "Number of Columns in Category Lists"

3. Click Update button at bottom right of page to save changes

1. Place mouse over Site Settings in main menu and click General Settings. Three forms, General Settings, Order Settings and Display Settings are displayed

2. Under Display Settings, enter the number of products under "Products Per Page"

3. Click Update button at bottom right of page to save changes

GoECart Admin Panel provides a host of reports on various performance criteria of your store. For an overview, click here.

Click Reports in main menu and click Searched Terms Report

For more info, click here.

 

1. Place mouse over Marketing in main menu and click Bulk Email

2. Click on Send button corresponding to an email group.

3. Fill in email entries

4. Click Send

For more info, click here.

1. Place your mouse over Marketing and click Affiliate Manager

2. To create the affiliate code, add Affiliate=My_Code to the query string of the URL of your store, where My_Code is the affiliate code unique to that site. My_Code can be any value consisting of letters and numbers.
   
   e.g. www.MyGoECart.com/default-home.asp?Affiliate=My_Code

Warning: Do not include special characters and spaces in the affiliate code.

3. Send this link to the affiliate who agreed to support it in his/her store.